Our noise team
If you want to know more about noise from planes or the airport, or perhaps have a specific complaint, then please contact our Noise Communications Team.
The Noise Communications Team is there to provide information to the public and to respond to any complaint or enquiry you might have.
They monitor the noise levels and track-keeping of all departing aircraft. They can also give information about flight paths, for example to prospective home-buyers.
They also provide complaints statistics to the airport’s independent Consultative Committee, which is made up of local councillors, airlines, passenger and pressure groups. For further information on the Stansted Airport Consultative Committee (STACC), please see www.stacc.info.
Read our Policy on Handling Aircraft Noise Complaints (updated Jan 2011) (72KB PDF)
You can get in touch with the Noise Communications Team in the way that suits you best:
Telephone
Freephone 0800 243 788
Email
stanstednoiseline@baa.com
Fax
+44 (0) 1279 662 971
Letters
Noise Communications Team
Enterprise House
Stansted Airport
Stansted
Essex CM24 1QW
