Find out about facilities and services at London Stansted Airport, from internet access to bureaux de change.
Baggage allowances are determined by airlines and will depend on a variety of factors such as fare paid and aircraft type, so be sure to check baggage allowance information well in advance of setting off to Stansted Airport.
Start your journey in style and upgrade to the Escape lounge! With entry just £21 if you pre-book, enjoy complimentary food, drinks, wi-fi and a range of daily newspapers and magazines in a modern lounge.
The lounge is open from 04:30 - 20:30 daily.
Passengers can find the Escape lounge in the main departure lounge, near to Pret.
Visitors from non-European Union countries can reclaim the sales tax (VAT) on purchases from a number of British retailers.
This can be claimed by purchase goods from any merchant displaying the Tax Free Shopping sign and filling in a tax refund form by the retailer, which is to be kept alongside receipts which can be used to claim back tax.
Luggage-Point offer a Bag Wrapping facility within the Landside concourse at Stansted Airport.
Passengers can take advantage of the service to protect and secure their luggage prior to check in. Bag Wrapping is available from Zone A at the front of the terminal concourse.
Luggage Weighing services can also be found throughout the Landside concourse. Luggage-Point's Weigh-Point kiosks are in operation to provide passengers with accurate luggage weight readings and up to date airline charges. Luggage weighing services can be found along the front of the terminal concourse from Zones A through to G.
Travelling with children doesn't need to be a stressful process. At Stansted Airport you will find all the services and facilities you need to keep kids happy and entertained at the airport, whether that's from baby changing rooms to pre-flight entertainment and dedicated family rooms at specified gates.
Meeting and conference facilities are available at Stansted Airport and through a variety of nearby hotel spots, including Hilton London Stansted Airport, Radisson Blu Hotel, and United Business Centre.
Luggage Point offers bespoke porter services for passengers flying in and out of Stansted Airport, providing assistance throughout your entire airport journey, whether checking-in or departing the airport through onward travel.
To ensure you stay connected while travelling through the airport, we provide free Wi-Fi services in all terminals.
Stansted Airport is also in close proximity to well facilitated modern hotels, while opting for a stay in our Escape Lounge ensures you have peace and tranquility in which to work and send e-mails at leisure.