Find out about facilities and services at London Stansted Airport, from internet access to bureaux de change.
Baggage allowances are determined by airlines and will depend on a variety of factors such as fare paid and aircraft type, so be sure to check baggage allowance information well in advance of setting off to Stansted Airport.
Visitors from non-European Union countries can reclaim the sales tax (VAT) on purchases from a number of British retailers.
This can be claimed by purchase goods from any merchant displaying the Tax Free Shopping sign and filling in a tax refund form by the retailer, which is to be kept alongside receipts which can be used to claim back tax.
Luggage-Point offer a Bag Wrapping facility within the Landside concourse at Stansted Airport.
Passengers can take advantage of the service to protect and secure their luggage prior to check in. Bag Wrapping is available from Zone A at the front of the terminal concourse.
Luggage Weighing services can also be found throughout the Landside concourse. Luggage-Point's Weigh-Point kiosks are in operation to provide passengers with accurate luggage weight readings and up to date airline charges. Luggage weighing services can be found along the front of the terminal concourse from Zones A through to G.
Travelling with children doesn't need to be a stressful process. At Stansted Airport you will find all the services and facilities you need to keep kids happy and entertained at the airport, whether that's from baby changing rooms to pre-flight entertainment and dedicated family rooms at specified gates.
Meeting and conference facilities are available at Stansted Airport and through a variety of nearby hotel spots, including Hilton London Stansted Airport, Radisson Blu Hotel, and United Business Centre.
Stansted Airport advises that whilst it is possible to wait at the airport terminal overnight, we do not have any designated sleeping areas. We do not allow the use of camp beds, sleeping bags or other portable sleeping aids to be used in the terminal building for health, safety, fire and operational reasons.
Parts of the Terminal building are open 24 hours a day most of the year but with limited facilities available outside of operational hours. While some areas of the terminal are not accessible for operational reasons.
We have a number of hotel options very close to the terminal building.
Stansted is a smoke-free airport, with smoking only permitted in designated areas outside the terminal building.
Please be aware that once you have passed through security control, you will not be able to smoke anywhere in the airport.
To ensure you stay connected while travelling through the airport, we provide free Wi-Fi services in all terminals.
Stansted Airport is also in close proximity to well facilitated modern hotels, while opting for a stay in our Escape Lounge ensures you have peace and tranquility in which to work and send e-mails at leisure.