Personal shoppers

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We are investing £6.2 billion over the next ten years to rebuild and refurbish existing terminals and provide world-class facilities.

Heathrow transformation

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Personal shoppers

Help is at hand

Look out for the distinctive green uniforms of our personal shopping consultants in the departure lounge. They can offer you impartial advice on special offers, allowances and gift ideas or if you are simply having difficulty finding what you want, our specialist consultants will have suggestions to suit any personality and pocket. You can shop at your own pace and the service is free.

HelpKnow the rules

See what you can carry as hand baggage for departing flights.

Find your duty free allowance for flights departing to:

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