Flying Messenger

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Heathrow handles over 469,000 air transport movements a year, carrying nearly 68 million passengers around the world.

Flying Messenger

Welcome to Flying Messenger. BAA's range of services for mobile devices. Designed to make your journey to, through and from our airports as smooth as possible, BAA's services give you access to the most up-to-date flight information wherever you are in the UK*.

We now offer the service on all mobile networks. We offer two easy to use services – the Flying Messenger (an instant status of the flight you are interested in) and Flying Messenger Plus (an enhanced service which updates you on the progress of your flight over a period of up to 12 hours or more).

We recommend you read the Terms & Conditions before using either of our services.

Flying Messenger

This service gives you an instant status of any scheduled flight arriving or departing from all BAA airports. You tell us the flight you're interested in and we'll automatically send you a text (SMS) alert with its current status. The airport shortcodes that you need to use when you contact us can be seen in the table below.

Airport name	Airport short code
Heathrow	LHR
Gatwick	LGW
Stansted	STN
Glasgow	GLA
Edinburgh	EDI
Aberdeen	ABZ
Southampton	SOU

How to use the Flying Messenger Service

You send an SMS (text message) to 82222 with the following information:

Airport shortcode (see above)
Flight number

Example 1 – For an arriving flight

lhr ba123

Example arriving SMS

Example 2 – For a departing flight

lhr ba456

Example departing SMS

We then send you an SMS with the flight's current status – For example 1, information would be as below:

Example current status SMS

Flight: BA123
From: PARIS
Scheduled:15/01/06 11:45
Arriving: LHR Terminal 1
EXPECTED 11:56
ON APPROACH
Last updated 15/01/06 11:48

The Flying Messenger service costs 25p** plus standard network message rate (including VAT) for each request, and holds information on flights 4 hours after landing and up to 12 hours ahead of the current time. If you would like information more than 12 hours ahead, or require regular updates on the status of your flight, please use the Flying Messenger Plus service.

PLEASE NOTE: This is an automated service. Only flight information requests will be recognised.

If you have any queries about this service please send an email to sms_feedback@baa.com. Please note emails will be responded to between 08:30 and 16:30, Monday to Friday.

* Subject to network availability.
** If you are using a pre-paid SIM card the service can only be used if you have enough credit to cover the cost of the service.

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