Shopping assistance
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Our new arrivals extension is carbon-neutral, thanks to biomass heating technology.
Shopping assistance
Passengers with reduced mobility who require help with shopping should contact the special assistance desk when they arrive at the airport. It's near the entrance, between Check-in Zones D and E.
BAA airports' Shop & Collect service allows passengers travelling within the EU to buy before they fly and collect on their return. You can use the service to save yourself having to carry heavy or fragile goods to and from your destination.
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