Lost property
Items lost in the airport
The Lost Property service is operated by Bagport UK Limited. You can call us on +44 (0) 844 824 3109 (phone line open 13:00 to 17:00 daily), or you can email us at: stn.lostproperty@bagport.co.uk
Items left on aircraft
If you leave any property on board an aircraft, please contact your airline or handling agent directly.
Related links
Owner Contact PIN - Let your lost property find you
Owner ContactPIN Tags use a 16 character alpha numeric code to anonymously link owners to their property. The Tags can be used on anything from luggage to golf bags to keys and wallets etc. Owners details are kept secure on a portal and personal data is never given out unless at the express request of bodies such as the Police or Border Control
When a lost item is found the finder submits a report on our secure portal by providing the unique code. Airport baggage handlers in over 2,200 airports worldwide can put the code directly into the baggage handling system. Within minutes owners receive an email and or SMS text informing them where their property is. The service is available globally 24x7 every day of the year.
If you need tags you can purchase them from Bagport in the main terminal arrivals area.
