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Our Performance

We regularly report on key areas of our performance.

Corporate responsibility

We report annually on our sustainability performance. Each year, independent consultants Environmental Resource Management (ERM) externally verify our data, including performance against targets.

Learn more about corporate responsibility

Customer service

We are a customer-orientated business, and are dedicated to meeting our customers’ needs.

Learn more about customer service at Stansted

As part of the economic regulation of our company, the Civil Aviation Authority (CAA) introduced a Service Quality Rebate scheme which started on 1 July 2003. Here you can view our results and learn more about our Quality of Service Monitor.

Traffic statistics

Use the link below to view Stansted's traffic statistics for 2014.

Traffic Statistics 2014

Use the link below to view Stansted's traffic statistics for 2013.

Traffic Statistics 2013

Financial

You can view a history of our financial results on our M.A.G group website MAG World.