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Lost Property

Lost Property

Lost Property page

The Lost Property service is provided by Luggage-Point.

All items brought to Luggage-Point are stored securely and logged into our online Lost Property search engine at www.airport-lostproperty.com.

Repatriation Fee:

Each item processed as Lost Property is thoroughly checked and vetted to try and locate contact information for the rightful owner. As a result, a storage and administration charge may apply.

Repatriation Options:

If an item is claimed, but can’t be collected in person, the following options are available:

1.) Nominated collection – If you can arrange for a friend or relative to pick up your lost item(s), let us know who they are and when they will be arriving. They will also need to provide us with a form of ID (passport/driver’s licence), so that we can authorise the release of your item to that person.

2.) Shipping – If collection can’t be arranged, Luggage-Point can send positively identified item(s) to any address through our Shipping & Courier service. Items can be sent to you, home or abroad, subject to the relevant retrieval charge plus applicable shipping costs.

3.) Storage – If collection and shipping are not the options for you, Luggage-Point can store your lost item(s) in our secure storage facilities for a period of up to 42 days until collection can be arranged. Please click here to see details of Left Luggage storage service.

Location: Luggage-Point Airport Services desk, International Arrivals landside concourse

Opening Hours: 24 hours

Telephone: 0330 223 0893

Email: stansted@luggage-point.co.uk

(Items left on aircraft section can remain the same)