Contact us
Telephone Information Service: 0844 335 1803
If you use a textphone call 0741 571 7410
Our Address: Stansted Airport Limited, Enterprise House, Bassingbourn Road, Essex, United Kingdom
Postcode: CM24 1QW
Customer feedback: Leave feedback here
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Area |
Responsibility |
Contact details |
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Air Traffic Control |
NATS |
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Advertising |
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Airline routes |
CAA |
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Airline landing slots |
ACL |
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Baggage |
Airline |
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Careers |
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Car parking |
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Book Stansted Airport parking |
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Charges and tariffs |
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check-in and boarding |
Airline |
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Retail |
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Customs |
HM Revenue & Customs |
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Passenger feedback |
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Filming and photography |
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Flight information - live |
Airlines |
Tel: 0844 335 1803 |
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Flight information - SMS |
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Stansted flight information service Text STN and your Stansted flight number to 82222. |
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Flight information- regarding a particular flight |
Airline |
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Stansted main switchboard and general enquiries |
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Tel: 0844 335 1803 |
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Media Centre (media enquiries only) |
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Email: stanstedmediacentre@baa.com |
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Immigration |
Border Force |
bia.homeoffice.gov.uk |
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Lost property - lost or found in the terminal or airport grounds |
Bagport |
Tel: +44 (0)844 824 3109 (13:00 - 17:00 daily) |
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Noise |
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Email: stanstednoiseline@baa.com |
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Property |
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Email: stn_property@baa.com |
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Public Transport |
Stansted Express |
stanstedexpress.com |
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Security - passenger advice |
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Security - government guidelines |
Department for Transport |
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Shop & Collect |
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Tel: +44 (0)1279 662546 |
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Shopping at Stansted |
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Special assistance |
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Travel sales |
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Book flights and hotels online |
