Contact us
Telephone Information Service: 0844 335 1803
If you use a textphone call 0741 571 7410
Our Address: Stansted Airport Limited, Enterprise House, Bassingbourn Road, Essex, United Kingdom
Postcode: CM24 1QW
Customer feedback: Leave feedback here
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Area |
Responsibility |
Contact details |
|---|---|---|
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Air Traffic Control |
NATS |
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Advertising |
BAA |
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Airline routes |
CAA |
|
|
Airline landing slots |
ACL |
|
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Baggage |
Airline |
|
|
BAA travel sales |
BAA |
Book flights and hotels online |
|
Careers |
BAA |
Email: recruitment_queries@baa.com |
|
Car parking |
BAA |
Book Stansted Airport parking |
|
Charges and tariffs |
BAA |
|
|
check-in and boarding |
Airline |
|
|
Retail |
BAA |
|
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Customs |
HM Revenue & Customs |
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Passenger feedback |
BAA |
|
|
Filming and photography |
BAA |
|
|
Flight information - live |
Airlines |
Tel: 0844 335 1803 |
|
Flight information - SMS |
BAA |
Stansted flight information service Text STN and your Stansted flight number to 82222. |
|
Flight information- regarding a particular flight |
Airline |
|
|
Stansted main switchboard and general enquiries |
BAA |
Tel: 0844 335 1803 |
|
Media Centre (media enquiries only) |
BAA |
Email: stanstedmediacentre@baa.com |
|
Immigration |
UK Border Agency |
bia.homeoffice.gov.uk |
|
Investor Relations |
BAA |
|
|
Lost property - lost or found in the terminal or airport grounds |
ISS |
Tel: +44 (0)1279 663 293 |
|
Noise |
BAA |
Email: stanstednoiseline@baa.com |
|
Property |
BAA |
Email: matthew_brazier@baa.com |
|
Public Transport |
Stansted Express |
stanstedexpress.com |
|
Security - passenger advice |
BAA |
|
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Security - government guidelines |
Department for Transport |
|
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Shop & Collect |
BAA |
Tel: +44 (0)1279 662546 |
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Shopping at Stansted |
BAA |
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Special assistance |
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WorldPoints |
BAA |
Tel: 0500 844 844 UK only |
