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Contact Us

Telephone Information Service: 0844 335 1803

Call 0330 333 03 04 for our Customer Service and Feedback Teams

Book car parking - 0871 310 4111 (lines open 24/7)

Call 0330 333 03 04 for our Customer Service and Feedback Teams

Our Address: Stansted Airport Limited, Enterprise House, Bassingbourn Road, Essex, United Kingdom

Postcode: CM24 1QW

Customer feedback: Leave feedback here

Area

Responsibility

Contact details

Air Traffic Control

NATS

nats.co.uk

Advertising

 

follow this link

Airline routes

CAA

caa.co.uk

Airline landing slots

ACL

acl-uk.org

Baggage

Airline

Airline contact numbers

Careers

 

follow this link

Car parking

 

Book Stansted Airport parking
Tel: 0871 310 4111 (lines open 24/7)

Call 0330 333 03 04 for our Customer Service and Feedback Teams

Charges and tariffs

 

follow this link

check-in and boarding

Airline

Airline contact numbers

Retail

 

Shopping and eating

Customs

HM Revenue & Customs

hmrc.gov.uk

Passenger feedback

 

Submit feedback

Filming and photography

 

Filming at Stansted

Flight information - live

Airlines

Tel: 0844 335 1803

Call 0330 333 03 04 for our Customer Service and Feedback Teams

Flight information- regarding a particular flight

Airline

Airline contact numbers

Stansted main switchboard and general enquiries

 

Tel: 0844 335 1803

Call 0330 333 03 04 for our Customer Service and Feedback Teams

Media Centre (media enquiries only)

 

Email: mediacentre@stanstedairport.com
Tel: +44 (0)1279 680 534. This number is for members of the press only.

Immigration

Border Force

bia.homeoffice.gov.uk
Tel: 0870 606 7766

Call 0330 333 03 04 for our Customer Service and Feedback Teams

Lost property - lost or found in the terminal or airport grounds

Bagport

Tel: +44 (0)844 824 3109 (13:00 - 17:00 daily)
Email: stn.lostproperty@bagport.co.uk

Call 0330 333 03 04 for our Customer Service and Feedback Teams

Noise

 

Email: stanstednoiseline@stanstedairport.com
Tel: 0800 243 788 UK only

Property

 

Email: property@stanstedairport.com
Tel: +44 (0)7920 537 592

Public Transport

Stansted Express
Train
Coach
Taxi

stanstedexpress.com
nationalrail.co.uk
nationalexpress.com
Taxi information

Security - passenger advice

 

Stansted security

Security - government guidelines

Department for Transport

dft.gov.uk

Shop & Collect

 

Shopping collection service

Tel: +44 (0)1279 662546

Shopping at Stansted

 

Shopping and eating at Stansted

Special assistance

 

Special assistance at Stansted

Travel sales

 

Book flights and hotels online