Disabled parking
For security reasons the Blue Badge scheme does not operate on the Stansted Airport road system. Unattended vehicles will be towed away by the police and a fine must be paid in order to retrieve such vehicles.
Short Stay Car Parks (Red, Orange, Green and Fast Track)
- Blue Badge parking spaces are available in each of these car parks which are located a short walk from the terminal building.
- Should you require a wheelchair or assistance, please use the help point in the car park.
- If you wish to park in the blue badge space, but need to take your badge abroad, please contact the car park operator via the help button on the entry barrier when you arrive at the car park entrance.
- You can pay for car park tickets at the automatic payment machines in each car park, before returning to your car. You can also pay by credit card at the exit barrier.
- Car park prices are displayed clearly at the car park entrances.
Further information on Short Stay Car Parks and tariffs here
Express Set Down (set down and pick up only)
- Blue Badge spaces are available in Express Set Down and are positioned near the entrances to to the terminal building.
- Vehicles cannot be left unattended in this area.
- A ticketless entry system is in operation. Payment is made on exit.
- Minimum charge of £2 for 10 minutes applies in Express Set Down.
- Passengers can also use a free set down and pick up facility in the Mid Stay Car Park with wheelchair accessible shuttle service to and from the main terminal forecourt.
Further information on Express Set Down here
Mid Stay Car Park
- Blue Badge parking spaces are situated in zone L and are located close to the bus pick-up shelter.
- All shelters are fitted with help points, which can be used to call for assistance.
- All transfer coaches are free of charge and wheelchair-accessible - allow up to 20 minutes to transfer to the terminal.
- On arrival at the terminal, the driver or forecourt marshal will assist you from the coach if required. Help phones are situated outside each of the revolving entry doors at the terminal should you require a wheelchair or further assistance. On your return, the driver or forecourt marshal will, if required, assist you on to the coach back to the Mid Stay Car Park.
- Mobility scooters up to a maximum of 700mm by 1,200mm are allowed on board the courtesy buses, but having manoeuvred into the wheelchair space passengers will be asked to transfer to a seat during the journey.
- Payment is simple. If you have pre-booked, your number plate will be recognised at the entry barrier. The machine should then automatically present a ticket and the barrier will rise when you take this ticket (this becomes your parking ticket). On leaving the car park, enter your parking ticket into the machine at any exit lane and the barrier will rise.
- If the machine does not present a ticket you should then press the button on the machine, take the ticket presented (your parking ticket) and the entry barrier will rise. On leaving the car park, use any of the exit barriers, ensuring you have your pre-booked reference number available. Press the intercom button for assistance. The operator will then raise the barrier.
- If you have not pre-booked, press the button on the machine at the entry barrier, take the ticket (your parking ticket) and the barrier will rise. On leaving the car park, enter your ticket into any of the automated exit barriers followed by your credit/debit card. The correct amount will be deducted and the barrier will rise. Alternatively, you may pay in cash by exiting through the cashier lane and handing your ticket to the cashier, who will take payment.
- A cashier is on duty 24 hours a day should you need assistance.
Further information on the Mid Stay Car Park and tariff here.
Long Stay Car Park
- Blue Badge parking is available in Zone Q. All 130 spaces have been designed with safe manoeuvring areas to the side and rear.
- The Zone Q bus shelter is conveniently located and has an easy access ramp for wheelchair users. If you're using the Blue Badge bays, press the help button in the bus shelter and notify the controller that you require a transfer coach to the terminal. The next available vehicle will be dispatched.
- Transfer coaches are free of charge and wheelchair-accessible. Allow up to 45 minutes to transfer to the terminal.
- Users of these bays usually board the transfer bus before other passengers and are given seating priority and dedicated wheelchair points on board. On boarding the bus and arrival at the terminal, the driver or forecourt marshal will provide assistance if required.
- Help phones are situated outside each of the revolving entry doors at the terminal should you require a wheelchair or further assistance. On your return the driver or forecourt marshal will, if required, assist you on to the bus back to Zone Q in the Long Stay Car Park.
- Mobility scooters up to a maximum of 700mm by 1,200mm are allowed on board the courtesy buses. Having manoeuvred into the wheelchair space, passengers will be asked to transfer to a conventional vehicle seat during the journey.
- All bus shelters are fitted with help points, which can be used to call for assistance 24 hours a day.
- Payment is simple. If you have pre-booked, your number plate will be recognised at the entry barrier. The machine should then automatically present a ticket and the barrier will rise when you take this ticket (this becomes your parking ticket). On leaving the car park, enter your parking ticket into the machine at any exit lane and the barrier will rise.
- If the machine does not present a ticket you should press the button on the machine and take the ticket presented (your parking ticket) – the entry barrier will rise. On leaving the car park, use any of the exit barriers, ensuring you have your pre-booked reference number available. Press the intercom button for assistance. The operator will then raise the barrier.
- If you have not pre-booked, press the button on the machine at the entry barrier. Take the ticket (your parking ticket) and the barrier will rise. On leaving the car park, enter your ticket into any of the automated exit barriers followed by your credit/debit card. The correct amount will be deducted and the barrier will rise. Alternatively, you may pay in cash by exiting through the cashier lane and handing your ticket to the cashier, who will take payment.
- A cashier is on duty 24 hours a day should you need assistance.
- Assistance is available 24 hours a day by pressing the help button on the entry and exit machines.
Further information on the Long Stay Car Park and tariff here.
Contact Telephone Numbers
Information line 0844 335 1000 (within UK) or +44 (0)121 410 5105 (outside the UK).
Our telephone number for the hard of hearing is: +44 (0)121 410 5284.
