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Stansted ID Pass Changes

Changes to ID Passes at Stansted Airport

This communication explains the changes we are planning to make over the coming weeks and months to the way we handle pass applications for Stansted and how they may affect you.

 

Why are we making changes to our service?

In preparation for new ownership, Stansted has been working to design and deliver an access control system that is independent from Heathrow, Glasgow, Aberdeen and Southampton.

Stansted will shortly have its own independent ID Centre to support companies and individuals working at the airport. Security remains our top priority and over the next few months we will be making some important changes.

A full technical separation of systems and processes will be complete by the end of March 2013. We aim to work closely with you throughout this period to ensure minimal disruption to all companies and pass holders.

 

What are the main changes?

The separation process will take place between now and March 2013.

The first stage of our plan will be to transfer all supporting ID pass services from the ID Security Department in Scotland to the Stansted ID Centre. By early December 2012, Stansted will be handling its own pass application forms. From this point, exporting of passes between Stansted and Heathrow, Glasgow, Aberdeen or Southampton will cease and companies requiring a new pass holder to have airside access at both Stansted and these airports will need to submit separate application forms. A new pass issued at Stansted for any reason (new photo, change of access or any replacement requirement) will not be able to be used at Heathrow, Glasgow, Aberdeen or Southampton airports and vice versa.

It is important to note that companies will need to be registered on the Stansted ID pass scheme to apply for new passes that are valid for access at Stansted. Any Stansted based companies requiring access to Heathrow, Glasgow, Aberdeen or Southampton will also need to be registered on the Heathrow ID pass scheme or the airport ID pass scheme where the majority of pass-holders will operate.

Companies already registered at Stansted will be largely unaffected by the changes occurring over this period but we will be in touch to let you know the date when new application forms for Stansted should be sent to the Stansted ID Centre and not to the ID Security Department in Scotland.

The second stage of our plan is to complete the necessary technical work to ensure that existing operational ID passes continue to work at all locations as the IT link between the Stansted ID pass system and Heathrow, Glasgow, Aberdeen and Southampton is separated. This technical work will take place during the first three months of 2013.

In February 2013, we will remove any passes that have not been swiped at Stansted over the last six months from the Stansted pass system. Existing passes that have been used in the last six months will continue to work at both Stansted and Heathrow, Glasgow, Aberdeen or Southampton. However, the passes will begin to work independently. For example, a pass suspended at Stansted due to a lack of use will not park at Heathrow, Glasgow, Aberdeen or Southampton airports if it has been used at one of these airports within 60 days.

 

Frequently Asked Questions

This section provides answers to frequently asked questions. We strongly recommend that you review this section before contacting us with an enquiry.

If you do need to contact us, please email idcmigration@baa.com.

 

Company Authorised Signatories at Stansted Airport

My company is based at Stansted and our pass holders do not need access to Heathrow, Glasgow, Aberdeen or Southampton. Do we need to do anything?


If you are a member of Stansted ID pass scheme and you do not require access to Heathrow, Glasgow, Aberdeen or Southampton, you do not need to do anything. Your active passes will continue to operate as normal at Stansted. You should continue to submit new pass application forms to the ID Security Department in Scotland as normal until we notify you that the new Stansted ID Centre team is ready to handle your new applications. This is likely to be in early December 2012.

My company is based at Stansted and we have passes operating at Heathrow, Glasgow, Aberdeen or Southampton. What is going to happen to our access?


Your existing passes will continue to operate at Heathrow, Glasgow, Aberdeen or Southampton so long as they are swiped every 60 days at one of these airports. Although your existing Stansted pass holders will use the same pass to access these airports, it will work quite independently. For example, a pass suspended by Heathrow for lack of use will not be suspended at Stansted if it has been used at Stansted airport within 60 days.

If you need to replace any of your existing Stansted-issued passes for any reason (new photo, change of access or any replacement requirement) after December 2012, you will need to apply for a separate ID pass if passes are needed for Heathrow, Glasgow, Aberdeen or Southampton. Any new passes issued at Stansted will not work at Heathrow, Glasgow, Aberdeen or Southampton after December 2012.

If you need a new ID pass for Heathrow, Glasgow, Aberdeen or Southampton, you will only be able to submit a pass application if your company has registered on the Heathrow ID pass scheme or the ID pass scheme where the majority of your pass-holders operate. Once registered, you may apply for a valid ID pass using the current application process which remains unchanged.

How do I know if my company is registered on the Heathrow ID pass scheme?


As a general rule, if any of your pass holders have collected their pass from an ID Centre at Heathrow, Glasgow, Aberdeen or Southampton, your company is likely to be registered on the airport ID pass scheme but if you are unsure and you have not heard from Heathrow direct, please email us at idcmigration@baa.com.

How do I join the Heathrow ID pass scheme?


You must complete Heathrow’s ID scheme enquiry form . Please note that you should do this at the earliest opportunity if you anticipate the need for the passes from December 2012.

Why does my company need to apply to join the Heathrow ID pass scheme?


In order for your company to operate at Stansted you will have registered on the Stansted ID pass scheme. As the facility to export passes to Heathrow, Glasgow, Aberdeen or Southampton will cease from December 2012, you will need to register with Heathrow, Glasgow, Aberdeen or Southampton in order to obtain passes that are valid. If you see no requirement for an ID pass that is valid for Heathrow, Glasgow, Aberdeen or Southampton in the future, there is no need to register.

Does my company need to apply to the ID pass scheme at each airport that we have exported passes to?


You will only be required to join the Heathrow ID pass scheme unless the majority of your pass holders operate from Glasgow, Aberdeen or Southampton, in which case you may join the relevant airport’s ID pass scheme. Once joined, Heathrow will be able to export individuals’ ID pass details to any other airport in the group that you have requested on your application form.

Will my company be able to apply for temporary passes at Heathrow, Glasgow, Aberdeen or Southampton without joining the relevant airport's ID pass scheme?


No.You must complete Heathrow’s ID scheme enquiry form . Please note that you should do this at the earliest opportunity if you anticipate the need for passes from December 2012.

When will our company passes stop working at Heathrow, Glasgow, Aberdeen or Southampton airports?


Your existing passes will continue to operate at Heathrow, Glasgow, Aberdeen or Southampton so long as they are swiped every 60 days at one of these airports. Please note that any passes not used within a 60-day period at any of these airports will be suspended. If you need to replace any of your existing passes for any reason (new photo, change of access or any replacement requirement) after December 2012, you will need to apply for a separate ID pass from the ID Security Department in Scotland.

How do we apply for new ID passes at Heathrow, Glasgow, Aberdeen or Southampton airports? 


Completed forms should be submitted to the ID Security Department in Scotland as normal. Download ID pass application forms here.

Where do I get Stansted application forms from?


For the time being, continue using the existing ID pass application forms and send them to the ID Security Department in Scotland. When the Stansted ID Centre is ready to handle Stansted applications, without support from the ID Security Department in Scotland, we will make Stansted pass application forms available on this website. We will communicate when these are ready for use.

When will you stop exporting passes between airports?


In December 2012 we will stop exporting pass details between Stansted and Heathrow, Glasgow, Aberdeen and Southampton. From this date, the Stansted ID Centre will be handling all pass applications for Stansted. Passes issued at Stansted will not allow access to these other airports. If you need a pass for one of these airports after this date, you will need to apply to the ID Security Department in Scotland once your pass for Stansted has been issued.

If I need a new pass ID pass, is there a charge?


Yes, the standard published ID charges apply.

Will my company account leader stay the same?


All account management for Stansted companies will be undertaken by the Stansted ID Centre team. The ID Centres at Heathrow, Glasgow, Aberdeen and Southampton airports will manage your company account separately if you need to join their ID pass scheme.

I am a company authorised signatory at Stansted. Do I need to attend another training session to become a company authorised signatory for Heathrow, Glasgow, Aberdeen or Southampton?


No, however you will be required to complete the appropriate forms to become a company authorised signatory for Stansted. Before you can do this, your company must be registered on the Stansted ID pass scheme. 

 

Company Authorised Signatories at Heathrow, Glasgow, Aberdeen or Southampton Airports

My company is based at Heathrow, Glasgow, Aberdeen or Southampton and our pass holders do not need access to Stansted. Do we need to do anything?


If you are a member of the relevant airport’s ID pass scheme and you do not require access to Stansted you do not need to do anything. Your active passes will continue to operate as normal at Heathrow, Glasgow, Aberdeen and Southampton.

My company is based at Heathrow, Glasgow, Aberdeen or Southampton and we have passes operating at Stansted. What is going to happen to our access?


Your existing passes will continue to operate at Stansted so long as they are swiped every 60 days at Stansted. Although your pass holders will use the same pass to access Stansted airports it will work quite independently from February 2013. For example, a pass suspended at Stansted for lack of use will not be suspended at Heathrow, Glasgow, Aberdeen or Southampton if it has been used at one of these airports within 60 days.

If you need to replace any of your existing ID passes for any reason (new photo, change of access or any replacement requirement) after December 2012, you will need to apply for a separate Stansted pass. After this date, any new passes issued for Heathrow, Glasgow, Aberdeen or Southampton will not work at Stansted airport. In this scenario pass holders requiring access to Stansted will require a separate Stansted pass.

If you need a new Stansted pass in the future, you will only be able to submit a pass application to Stansted if your company has registered on the Stansted ID pass scheme. Once registered, you may apply directly to the Stansted ID Centre for a Stansted pass.

How do I know if my company is registered on the Stansted ID pass scheme?


As a general rule, if any of your pass holders have collected their pass from the Stansted ID Centre, your company is likely to be registered on the Stansted ID pass scheme but if you are unsure and you have not heard direct from us already, please email us at idcmigration@baa.com.

How do I join the Stansted ID pass scheme?


You must complete our ID scheme enquiry form . Please note that you should do this at the earliest opportunity if you anticipate the need for passes from December 2012.

Will my company be able to apply for temporary passes at Stansted without joining the Stansted ID pass scheme?


No. You must complete our ID scheme enquiry form . Please note that you should do this at the earliest opportunity if you anticipate the need for passes from December 2012.

When will you stop exporting Heathrow passes to Stansted Airport?


In December 2012, we will stop exporting ID pass details between Stansted and Heathrow, Glasgow, Aberdeen and Southampton. From this date, the Stansted ID Centre will be handling all pass applications for Stansted. Passes issued for Heathrow, Glasgow, Aberdeen or Southampton will be no longer allow access to Stansted. If you need a pass for Stansted after this date, you will need to apply to the Stansted ID Centre to obtain your Stansted pass once your pass for Heathrow, Glasgow, Aberdeen or Southampton has been issued.

When will our company passes stop working at Stansted?


Your existing passes will continue to operate at Stansted so long as they are swiped every 60 days at Stansted. Please note that any passes not used within a 60 day period at Stansted will be suspended. If you need to replace any of your existing passes for any reason (new photo, change of access or any replacement requirement) after December 2012, you will need to apply for a separate Stansted pass.

Where do I get further information if I need it?


If you do need to contact us, please email us at idcmigration@baa.com.

How do we apply for new ID passes at Stansted?


For the time being, continue to use the existing pass application forms and send them to the ID Security Department in Scotland. When the Stansted ID Centre is ready to handle Stansted applications, without support from the ID Security Department, we will make Stansted pass application forms available on this website. We will communicate when these are ready for use. On completion, the Stansted applications should be submitted to the Stansted ID Centre.

If I need a new ID pass, is there a charge?


Yes, the standard published ID charges apply.

Will my company account leader stay the same?


All account management for Stansted passes will be undertaken by the Stansted ID Centre team.

I am a company authorised signatory at Heathrow, Glasgow, Aberdeen or Southampton. Do I need to attend another training session to become authorised signatory for Stansted?


No, however you will be required to complete the appropriate forms to become a company authorised signatory for Stansted. Before you can do this, your company must be registered on the Stansted ID pass scheme. 

 

For pass holders 

I have a Stansted-issued pass which allows me access to Heathrow, Glasgow, Aberdeen or Southampton. Will this change?


If you have been actively using your pass at Heathrow, Glasgow, Aberdeen or Southampton, your pass will continue to operate as normal. After February 2013, even though you are using the same pass to access Stansted and the other airports, our systems will operate quite independently. If you fail to use your pass at Heathrow, Glasgow, Aberdeen or Southampton within a 60 day period, your pass will be suspended at all these airports, even if it remains active at Stansted.

If for any reason (new photo, change of access or any replacement requirement), you are issued with a new Stansted pass after December 2012 you will lose your access to Heathrow, Glasgow, Aberdeen or Southampton and you will need to apply to the ID Security Department in Scotland for a separate ID pass that is valid for Heathrow, Glasgow, Aberdeen and Southampton. When your current pass expires you will need to apply for separate Stansted and Heathrow, Glasgow, Aberdeen and Southampton.

I have a Heathrow-issued pass which allows me access to Stansted. Will this change?


If you have been actively using your pass at Stansted, your pass will continue to operate as normal. After February 2013, even though you are using the same pass to access both Heathrow and Stansted, our systems will operate quite independently. If you fail to use your pass at Stansted within a 60 day period, your pass will be suspended at Stansted, even if it remains active at Heathrow, Glasgow, Aberdeen or Southampton.

If for any reason (new photo, change of access or any replacement requirement), you are issued with a new pass for Heathrow, Glasgow, Aberdeen or Southampton after December 2012 you will lose your access to Stansted and you will need to apply to the Stansted ID Centre for a separate Stansted pass. When your current pass expires you will need to apply for separate Stansted and Heathrow, Glasgow, Aberdeen and Southampton.

What will happen if my current pass is suspended for lack of use?


If your pass is suspended at Stansted, you will need to contact your company’s authorised signatory for Stansted to complete the appropriate form to request that your pass is reinstated. Your need for on-going access may be challenged if you have not been regularly swiping at Stansted. If you have used your pass at Heathrow, Glasgow, Aberdeen or Southampton regularly (at least once every 60 days), it will continue to work at all the airports (at which you have access rights), even though it may be parked at Stansted.

If your pass is suspended at Heathrow, Glasgow, Aberdeen or Southampton for non-use, you will need to contact your company’s authorised signatory for these airports to complete the appropriate forms to request that your pass is reinstated.

How do I book appointments for Stansted-issued ID passes?


The appointment line at the ID Security Department in Scotland will continue to be available for booking appointments at the Stansted ID Centre. Your company authorised will be notified when changes are in place.

As a pass holder, where can I get further information?


Contact your company’s authorised signatory.

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