1 of 2
Here’s how to find the answers you’re looking for
Our customer contact centre is receiving higher than normal volumes, with current response times taking up to 30 days
For all queries relating to bookings made through third party, you’ll need to contact them directly.
If you remain unhappy with a resolution we have provided you can refer your complaint to the EU Online Dispute Resolution platform.
Customer Relations Team
©2020 Stansted Airport plc. All rights reserved.