Facilities and services for passengers at London Stansted Airport
Making airport shopping even more convenient. Reserve and collect when you fly, or collect your shopping on return to London Stansted.
Find a quiet space for contemplation and prayer while at the airport.
How to connect to London Stansted Airport's free wifi service
Hold your meeting or conference at the airport.
If you need help while at London Stansted Airport, our information desk staff will be happy to assist.
Eligible visitors to the UK can claim VAT refunds at the airport.
Find out everything you need to know about smoking at the airport
London Stansted Airport is now open 24/7, with early morning flights scheduled as usual. However due to COVID-19, we would recommend that passengers avoid staying overnight in the terminal.
Stansted airport has multiple accessible toilets throughout the airport. Please note, you will require a National Key Scheme (NKS) RADAR key to access accessible toilets. Stansted also has two Changing Places toilets; one in the Arrivals area (landside) and one in the Departure Lounge after Security.
We have a gender-neutral restroom in the departure lounge, after security. You can find this in the toilet area next to Dune.
We have drinking water fountains and reusable water bottle filling stations across the terminal. You can find them in the following locations:
International Departure Lounge (toilet area behind Pret A Manger)
International Baggage Reclaim (adjacent to Reclaim 9)
International Arrivals Hall (adjacent to Burger King)
In the areas of Gates 1-19 and Gates 40-59
Tick parking off your to-do list today and guarantee your space at a great price. With our cancellation protection option, you can enjoy peace of mind that we’ve got you covered should your plans change.