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Airport facilities

Facilities and services for passengers at London Stansted Airport

Airport facilities at London Stansted Airport

Shopping services

Making airport shopping even more convenient. Reserve and collect when you fly, or collect your shopping on return to London Stansted.

NEW! Explore thousands of products from top brands and save 10% when you Click & Collect. Simply shop now, then collect before you fly.

Faith and worship

Find a quiet space for contemplation and prayer while at the airport


How to connect to London Stansted Airport's free wifi service

Meeting rooms

Hold your meeting or conference at the airport

Information desk

If you need help while at London Stansted Airport, our information desk staff will be happy to assist

VAT refunds

Eligible visitors to the UK can claim VAT refunds at the airport

Overnight in the terminal

Overnight access to London Stansted Airport is limited, with some parts of the terminal not accessible for operational reasons - passengers departing on early morning flights are reminded 𝗡𝗢𝗧 to arrive at the airport sooner than their scheduled check-in time.

Gender-neutral restroom

We have a gender-neutral restroom in the departure lounge, after security. You can find this in the toilet area next to Dune. See on map

Free drinking water

We have drinking water fountains and reusable water bottle filling stations across the terminal. You can find them on the map and in the following locations:

  • International Departure Lounge (toilet area behind Pret A Manger),
  • Passport Control,
  • International Baggage Reclaim (adjacent to Reclaim 9)
  • International Arrivals Hall (adjacent to Burger King)
  • In the areas of Gates 1-19 and Gates 40-59