Airport facilities

Facilities and services for passengers at London Stansted Airport

Stansted Terminal

Facilities offered at London Stansted Airport

Making airport shopping even more convenient. Reserve and collect when you fly, or collect your shopping on return to London Stansted.

Find a quiet space for contemplation and prayer while at the airport.

How to connect to London Stansted Airport's free wifi service

Hold your meeting or conference at the airport.

If you need help while at London Stansted Airport, our information desk staff will be happy to assist.

Eligible visitors to the UK can claim VAT refunds at the airport.

Find out everything you need to know about smoking at the airport

Overnight in the terminal

Please be aware that during the current period there is no overnight access to the terminal building. Please do not arrive before 05.00 or more than 90 minutes before your scheduled flight departure.

Gender-neutral restroom

We have a gender-neutral restroom in the departure lounge, after security. You can find this in the toilet area next to Dune. See on map

Free drinking water

We have drinking water fountains and reusable water bottle filling stations across the terminal. You can find them on the map and in the following locations:

  • International Departure Lounge (toilet area behind Pret A Manger)

  • Passport Control

  • International Baggage Reclaim (adjacent to Reclaim 9)

  • International Arrivals Hall (adjacent to Burger King)

  • In the areas of Gates 1-19 and Gates 40-59

Airport facilities

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Pre-book Parking

Tick parking off your to-do list today and guarantee your space at a great price. With our cancellation protection option, you can enjoy peace of mind that we’ve got you covered should your plans change.

Find your space
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Escape Lounge

Start your trip in style in our Escape Lounge. Available to all passengers, enjoy complimentary food and drink whilst escaping the hustle and bustle of the terminal.

Book lounges