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The lost property service at London Stansted Airport is provided by Luggage-Point. All items brought to Luggage-Point are stored securely and logged into their online Lost Property search engine at www.airport-lostproperty.com.
Repatriation fee: each item processed as lost property is thoroughly checked and vetted to try and locate contact information for the rightful owner. As a result, a storage and administration charge may apply.
Repatriation options: if an item is claimed, but can’t be collected in person, the following options are available:
Location: Luggage-Point Airport Services desk, International Arrivals landside concourse
Opening Hours: 24 hours
Telephone: 0330 223 0893
Oversized items will be charged at double the standard rate.
Discount available for storage of 25+ items at a time.
Ask a member of the Luggage-Point team for more details.
For all lost property enquiries relating to items left in the cabin area of an aircraft from the following airlines - Ryanair, Pegasus, Thomas Cook, TUI and Flybe - please contact First Flight Forwarders. You can reach them on +44 (0) 1279 810014, via email at firstname.lastname@example.org or their online Lost Property search engine at www.airlinelostproperty.com. For luggage that has not arrived at Baggage Reclaim, please contact your airline directly.