Lost Property

Information about what to do if you've lost your luggage

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Lost luggage

For items left on board an aircraft please contact your airline for further information.

The lost property service for all items found within the passenger terminal at London Stansted Airport is provided by Excess Baggage.

For any enquiry please see contact details below.

Location: Excess Baggage Airport Services desk, International Arrivals landside concourse

Opening Hours: 07:00 - 18:00 

Telephone: 0330 024 0099

Email: stansted@excess-baggage.com

At the airport

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Airport parking

A range of convenient options, just minutes away from the terminal

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Escape Lounge

Relax before you fly. Available to all passengers.