Make your journey arriving at London Stansted Airport as smooth as possible
Head towards Passport Control, which will be clearly signposted on your arrival. There are two separate queues: one for European Union (EU), European Economic Area (EEA), British nationals and Swiss nationals, and a second for all other nationalities. At the passport desk a Border Force officer will ask to see your passport or travel document and any supporting documentation necessary for your visit. Please remember that your passport must not expire during your visit to the United Kingdom. For full details on entry requirements into the United Kingdom, please visit the Border Force website. Border Force use scanners to ensure that passports, visas and other official documents are genuine.
ePassport Gates are a secure and convenient self-service alternative to the conventional border control process at London Stansted.
The system uses facial recognition technology to compare your face to the photograph recorded on the 'chip' in your passport. Once the checks are made, the gates will open automatically for you to go through. You can use the gates if you are a passport holder of a country in the EEA - including the UK - or Switzerland, and if you have the EEA chip logo on your passport. You cannot use the gates with a national identity card instead of a passport.
Please be aware that all passengers will be required to pass through Customs and Immigration. Border Force secures the border and promotes national prosperity by facilitating the legitimate movement of individuals and goods, whilst preventing those that would cause harm from entering the UK. After passing through Passport Control, you will enter the Baggage Reclaim hall, which is where you will collect your checked-in baggage. Check the information screens to see which carousel you need to go to. For lost and delayed luggage please view the Lost Luggage page.
Those passengers requiring accessibility services can find plenty of aid in the passport control and immigration areas.