Special Assistance

Everything you need to know about requesting special assistance at London Stansted Airport

How to request special assistance if you're travelling from or into London Stansted Airport

Facilities and services for those requiring special assistance at the airport

If you need extra assistance while you're at the airport, we have a dedicated team to help you.

Facilities and services available for those requiring assistance when travelling through the airport.

Enjoying a smooth journey through the airport when you arrive back at London Stansted Airport.

Supporting passengers who may have hidden or invisible disabilities.

We welcome your feedback about your experience of special assistance at the airport.

Options for travelling to the airport by public transport if you require assistance.