IMPORTANT NOTICE- Stansted Express will be operating a Rail Replacement Service between Stansted Airport and London Liverpool Street. This will affect weekends in April, May and June. Find out more.  

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Special Assistance at London Stansted Airport

Facilities and services for those requiring special assistance at the airport

Special Assistance Services

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Requesting Assistance

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Invisible Disabilities

More information on our assistance services

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Assistance at Security

If you need extra assistance while you're at the airport, we have a dedicated team in security for you

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Departing from London Stansted

Information about your departure from the airport

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Flying in to London Stansted

Enjoying a smooth journey through the airport when you arrive back at London Stansted Airport

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Facilities and Services

Facilities and services at the airport available for those requiring assistance, such as Changing Places toilets

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Travel and Public Transport

Getting to and from the airport.

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Feedback, performance and consultation

Feedback about your experiences, see our performance and rating, and read minutes from our consultative forum, Stansted Access for Everyone (SAFE)

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Top Travel Tips

Helpful tips and advice for a smooth journey

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Access Guides to London Stansted Airport

Access Guides for every part of your journey through London Stansted Airport, created by AccessAble

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Start your trip in style, and escape the hustle and bustle of the airport with our Escape and 1903 lounges.

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