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Travel and Public Transport

Options for getting to the airport by public transport if you require special assistance.


Getting to the Airport by Car / Taxi

Disabled parking spaces are available in all car parks at Stansted Airport and parking charges do apply.

A fully accessible bus service will transfer you to and from the Long Stay, Jet Parks and Mid Stay Car Parks. Help button facilities are located at entrance and exit barriers and also at pay stations.

Blue Badge spaces are located in Orange and Green Zones in Short Stay Car Park.

Drop Off/Pick Up Arrangements

Passengers can be dropped off and picked up from the Terminal Forecourt – charges apply. Blue Badge spaces are located in Zone C which is the closest area to the Special Assistance Desk.

A help point is located within this area that connects to the Special Assistance desk.

Getting to the Airport by Bus, Coach or Train

Both the Bus and Coach Station and Rail Station have easy access to and from the Airport Terminal, providing step-free access via escalators, lifts and ramps. 

Bus and Coach

On arrival at the Bus and Coach Station, you can contact our service provider Omniserv by using the designated Assistance Help Points provided. These Help Points are located by Bays 10 and 29 in the Bus and Coach Station. Please press ‘Help’ and wait to be connected to an Agent.


If you require assistance from the Airport, Rail Station, please advise the train operator at time of booking and they will assist you to the Special Assistance Desk.


Those who would like to learn more about the accessibility services available can find all the information they need here