Passenger Guides

Your one-stop guide to travelling from London Stansted Airport

Travelling from London Stansted Airport

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Luggage and security

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Passport control

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Lost property

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Special assistance

How to request special assistance at London Stansted Airport

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Travelling with children

Make your journey as smooth as possible if you're travelling with babies, toddlers or children

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Pet travel scheme

What to do if you want to take your pet abroad from London Stansted Airport

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Duty free allowance

Information about duty free allowances and airport shopping

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Fear of flying

Do you have a fear of flying? Don't panic, you're not alone

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First time flyers

Make your experience as a first time flyer as pleasant and enjoyable as possible