At London Stansted we do our best to make your transfer trouble-free, but please help us by allowing plenty of time between your connecting flights, especially if your baggage has not been checked through to your final destination. If you arrive at London Stansted on an international flight you will need to pass through passport control/immigration, whether your connecting flight is domestic or international. You will therefore need the correct documentation for entry into Britain. If you are connecting from a UK flight to an international flight you will need to pass through special immigration control points where you may be asked to show your passport.
If you're stopping over between connecting flights you'll need to leave the airport via passport control, baggage reclaim and customs, then check in as normal in time for your onward flight. There is nowhere to sleep in the terminal. However, there are hotels next to the airport and plenty more in the surrounding area. Many provide courtesy transport to or from London Stansted Airport. If you need to find somewhere to stay why not book an airport hotel with us.
Answers to frequently asked questions about connecting at Stansted Airport.
Do I need to collect my baggage at Stansted?
Your baggage may be through-checked to your final destination, but please confirm this with your airline as not all airlines offer this service. In the event that your baggage is not through-checked you must collect your cases from the baggage reclaim hall in arrivals and then check your bags in as normal for the second leg of your journey.
Where do I get my boarding card?
Usually you will have been issued with all necessary boarding cards at your original point of departure. If this is not the case please contact your airline for advice.
What is my minimum connection time?
Minimum connection times vary depending on your route and your carrier. Please confirm this information with your airline.
What should I do if my flight into Stansted is delayed?
If you are delayed and are likely to miss your onward flight, go to your airline desk on arrival. Your airline representative will be able to advise you of your options.
Who can I ask for help?
For all general enquiries head to the airport information desk. If the information desk is not open, or if your query is specifically related to your flight, please contact your airline representative.