Our performance
Our performance in areas like corporate responsibility, customer service and aviation traffic

Corporate responsibility
We report annually on our sustainability performance. Each year, independent consultants Environmental Resource Management (ERM) externally verify our data, including performance against targets.
Learn more about corporate responsibility
Customer service
We are a customer-orientated business, and are dedicated to meeting our customers’ needs.
Learn more about customer service at Stansted
As part of the economic regulation of our company, the Civil Aviation Authority (CAA) introduced a Service Quality Rebate scheme which started on 1 July 2003. Here you can view our results and learn more about our Quality of Service Monitor.
Traffic statistics
Use the link below to view Stansted's latest traffic statistics for 2017
Use the link below to view Stansted's latest traffic statistics for 2016
Use the link below to view Stansted's traffic statistics for 2015.
Use the link below to view Stansted's traffic statistics for 2014.
Use the link below to view Stansted's traffic statistics for 2013.
Financial
You can view a history of our financial results on our group website MAGairports.com

Community relations
Find out more about community relations at London Stansted Airport

Responsible business
Find out more about our approach to responsible business
