Terms & Conditions

Read the terms and conditions for use of our websites and related services.

Website terms and conditions

Sets out the services we offer on our websites, including statements on our responsibilities and limitations.

Car parking and ancillaries Terms and Conditions

Passport Control FastTrack Terms and Conditions

Security FastTrack and FastTrack Plus Terms and Conditions

Third Party Security FastTrack Booking Terms and Conditions

Shopping Terms and Conditions

Transfers Terms and Conditions

Website Terms and Conditions

Express Set Down Terms and Conditions

Local Resident Discount Scheme Terms and Conditions

See also

Car Hire terms and conditions, provided by Rentalcars.com

Escape Lounge Terms and Conditions

Holiday Extras Terms and Conditions

Terms and conditions for Holidays, City Breaks and Worldwide Hotel Bookings (not Airport Hotel Bookings)&affilid=stn

Website user privacy notice

*If you booked flights, holidays or hotels only (not airport hotels) before the 20th February 2017 then please refer to to the below terms and conditions.

Flight, Holiday & Worldwide Hotels Bookings - Terms & Conditions

*If you purchased FLIGHT ONLY on or after 20th February 2017 then please refer to the below terms & conditions.

Useful links

Passenger guides

Everything you need to know for your journey through London Stansted Airport.

Help and advice

Frequently asked questions

Have a question? Check out our FAQs or get in touch.

Find out more