Complete Savings Frequently Asked Questions

What is Complete Savings?

Complete Savings is an online membership programme ideal for people who shop online. As a member of Complete Savings you can access many discounts and cashback opportunities from a large number of retailers and service providers.

You may have been offered the opportunity to join the Complete Savings programme after you completed an online purchase from London Stansted Airport.

As a Complete Savings member, you are able to claim an initial welcome reward and monthly cashback bonuses. Members can also claim 10% cashback at over 750 online stores, and receive up to 20% discount on high street gift cards.

After the first 30 days of membership you will be charged a regular monthly fee. You can cancel your membership at any time.

It’s easy to contact Complete Savings if you have any questions about your membership.

Call 0800 389 6960 (freephone from UK landlines), Mon to Fri 8am-8pm and Sat 9am-4pm or email customerservice@completesavings.co.uk. You can also find more information at www.completesavings.co.uk or you can complete this online contact form.

What is wly*completesave.co.uk?

The description wly*completesave.co.uk will appear on your bank statement if you are a member of the Complete Savings programme. After the first 30 days of membership you will be charged a regular monthly fee.

As a Complete Savings member, you have access to cashback offers at over 750 online retailers. In addition to this, you can receive up to 20% off popular high street gift cards and you can claim your membership bonus each month when shopping online.

You’re able to cancel your membership at any time, so if you have any queries then please don’t hesitate to get in touch with us. Visit the website at www.completesavings.co.uk, call Complete Savings on 0800 389 6960 (freephone from UK landlines), Monday to Friday 8am - 8pm and Saturday 9am - 4pm. Email customerservice@completesavings.co.uk, or we can be contacted via our online contact form.

How can I contact Complete Savings?

If you have any questions about Complete Savings then our customer service team are available to help. Customer service is contactable by phone, email or through an online contact form.

Email: customerservice@completesavings.co.uk

Call: 0800 389 6960 (free from UK landlines), Mon to Fri 8am-8pm and Sat 9am-4pm

Online: contact form