Requesting assistance and making arrangements before you arrive at London Stansted Airport.
You must pre-book your assistance through your airline or travel agent a minimum of 48 hours before your flight
If you require any assistance through London Stansted Airport, please ensure you contact your airline or travel agent to make the necessary arrangements before you travel.
Your airline or travel agent will take all necessary information from you regarding your assistance and will inform the airport team 48 hours before you fly.
For any general questions about using this service at London Stansted Airport, please get in touch with our Customer Feedback team via our Contact Us page.
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