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Requesting Assistance

Requesting assistance and making arrangements before you arrive at London Stansted Airport.

You must pre-book your assistance through your airline or travel agent a minimum of 48 hours before your flight

Booking your assistance

If you require any assistance through London Stansted Airport, please ensure you contact your airline or travel agent to make the necessary arrangements before you travel.

Your airline or travel agent will take all necessary information from you regarding your assistance and will inform the airport team 48 hours before you fly.

Airline Assisted Travel Contact Information

easyJet

0800 2606686

Emirates

Jet2

0800 408 5591

Ryanair

01279358399

Pegasus

0800 2606686

Turkish Airlines

Questions

For any general questions about using this service at London Stansted Airport, please get in touch with our Customer Feedback team via our Contact Us page.

AccessAble access guides

Click here for all AccessAble access guides for London Stansted Airport.

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